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Open bhootday with clear privacy terms

bhootday keeps your account, wallet and game-session privacy rules in one place, including how UPI, Paytm, PhonePe and Google Pay records are handled.

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bhootday Open bhootday with clear privacy terms
CONTACT PATHS

Check privacy contact paths quickly

Privacy questions need a direct route, so we keep account, wallet and cookie requests separate from general service chats.

Email privacy desk Write to [email protected] with your account email, registered mobile number and the privacy request you want us to action. We reply with the checks needed before sharing, correcting or removing eligible account data.
Live chat privacy queue Use live chat for quick privacy routing, cookie questions or help locating account settings. Chat staff may collect only enough detail to identify your account and move the request to the privacy team.
Account change requests If your mobile number, email address or payment label is wrong, ask us to correct the record. We may compare account activity, payment references and login signals before changing privacy-linked account details.
ACCOUNT CARE

Browse our data handling practices

We treat privacy as part of everyday account operation, not as a separate document kept out of sight.

Account data we collect

When you create or manage an account, we may collect your name, contact details, login records, device type and account settings. We use these details to run access checks and maintain your privacy choices.

Cookies and session files

Cookies help us remember your session, reduce repeated logins and understand which privacy controls are working. You can manage many cookie choices in your browser, though some account security functions may need session cookies.

Payment record handling

UPI, Paytm, PhonePe and Google Pay activity may create reference numbers, status labels and time stamps in your wallet record. We use those details to match deposits, process withdrawals and answer privacy queries.

Security checks

We review login patterns, device signals and payment mismatches to protect account data from unauthorised access. These checks help us decide when to ask for extra verification before showing or changing personal data.

Retention and deletion

Some records can be removed when they are no longer needed, while payment, dispute or legal records may need to be kept for a required period. We explain the response when you submit a deletion request.

Access and correction

You can ask for a copy of eligible account data or request a correction where the record is inaccurate. We may verify your identity first so that privacy replies go only to the account holder.

Discover answers about your privacy

These answers explain how the Privacy Policy works when you open an account, use payment options or ask us to change a record. They are written for India account holders in clear terms. If your request needs a deeper check, contact us with your registered details so we can route it properly.

We may collect your name, mobile number, email address, login details, device data, cookie choices and wallet references. We use this data to operate your account, verify access and answer privacy requests.

We record transaction references, time stamps, status labels and related wallet activity needed to match deposits or withdrawals. Full handling by UPI, Paytm or PhonePe may also follow their own privacy terms.

Yes, you can request eligible account data through email or live chat. We may first verify your identity, then share the data that can be released under applicable law and account security rules.

Send us the detail you want corrected and include your registered email or mobile number. We may compare login, wallet and account records before changing data connected to privacy or payments.

Cookies help keep your session active, remember certain choices and support account security checks. You can manage many cookie settings in your browser, but some account functions may need essential cookies.

Retention depends on the data type and legal or account needs. Some records may be removed after they are no longer required, while payment, dispute or security records may need longer storage.

Email [email protected] or ask live chat to route your privacy request. Include your registered contact detail and the action you want, such as access, correction, deletion or cookie-related help.

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