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Explore the Terms Governing Your bhootday Account

These terms set out the rights and obligations that apply when you open and use a bhootday account, including how we handle deposits through UPI, Paytm, and PhonePe…

India-Applicable TermsUPI & Paytm Deposits CoveredAccount Eligibility ExplainedWithdrawal Rules IncludedContact & Dispute Paths

Explore the lobby Read FAQ

Browse Our Core Terms and Policy Posture

bhootday Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating an account on bhootday, you confirm that you have read, understood, and accepted these terms in full. Our terms apply to all account activity, including deposits made via UPI, Paytm, PhonePe, or Google Pay, and to all withdrawals requested through those same rails. We

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may update these terms from time to time; when we do, we will notify you by email or in-platform message before the changes take effect. Continued use of your account after notification constitutes acceptance. These terms are governed by applicable Indian law, and any dispute arising
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from them will be subject to the jurisdiction of competent courts in India. If any clause is found to be unenforceable, the remaining clauses continue in full force. Where access or eligibility is in question, it depends on local law and is available where local law
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permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH US DIRECTLY

Get in Touch About These Terms

Live Chat Our live chat agents are available around the clock to clarify any clause in these terms, walk you through account eligibility, or help you understand how your UPI or Paytm withdrawal is being processed.

Email Support For formal queries about these terms — including requests to access, correct, or delete your account data — write to our support team by email. We aim to respond within one business day.

Help Centre Our help centre contains detailed articles on each section of these terms, from how account verification works to the steps for raising a dispute about a PhonePe or Paytm withdrawal.

HOW WE HANDLE THIS

Switch Between Security, Data and Account Protections

bhootday applies consistent account-security, data-retention, and cookie practices across every account. Below is a breakdown of how we manage each area so you know exactly where you stand.

Data Handling

We collect only the account data needed to verify your identity, process UPI or Paytm deposits, and fulfil withdrawal requests. We do not sell your personal data to third parties under any circumstances.

Cookie Practices

Our site uses session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can manage or withdraw cookie consent at any time through your browser settings.

Account Security

Every account is protected by password hashing and two-factor authentication options. We monitor login attempts and flag unusual activity automatically, then contact you by email before taking any account action.

Data Retention

We retain transaction records — including PhonePe, Paytm, and UPI deposit and withdrawal logs — for the period required by applicable Indian financial regulations. After that period, data is deleted or anonymised.

Who to Contact

For any request relating to your personal data under these terms — access, correction, deletion, or portability — contact our data team directly via the email address listed in the help centre.

Requesting Changes

Submit a formal written request to update or remove your account data. We verify your identity first, then process the request within seven working days and confirm completion by email.

Open the Most Common Terms Questions

Below are the questions we receive most often about our terms and conditions. Each answer is specific to how bhootday operates for account holders in India.

Yes. These terms cover every deposit and withdrawal channel we support, including UPI, Paytm, PhonePe, and Google Pay. The same rules around processing time, limits, and verification apply across all of them.

We may revise these terms and will notify you in advance by email or in-platform alert. If you continue using your account after the effective date, that constitutes your acceptance of the updated version.

We retain transaction and identity records for the period required by Indian financial regulations. After that period, your data is deleted or anonymised. You may request a copy of your data before closure.

Contact our support team via live chat or email with your account details and the specific clause or transaction in question. We aim to acknowledge disputes within 24 hours and resolve them within five working days.

Yes. These terms are subject to applicable Indian law. Access to and use of bhootday services depends on local law and is available where local law permits. Disputes are subject to competent Indian court jurisdiction.

Submit a written request to our data team via the email address in our help centre. We verify your identity first, then process the request within seven working days and confirm the outcome by email.

Accounts may be suspended for providing false identity documents, attempting to manipulate game outcomes, or breaching any clause in these terms. We notify you by email before taking any suspension action where feasible.

Explore the Terms Governing Your bhootday Account

Get in Touch About These Terms

Switch Between Security, Data and Account Protections

Data Handling

Cookie Practices

Account Security

Data Retention

Who to Contact

Requesting Changes

Open the Most Common Terms Questions

01 Do these terms apply to all deposit methods including UPI and Paytm?

02 Can bhootday change these terms without my consent?

03 What happens to my account data if I close my account?

04 How do I raise a dispute about a term or a transaction?

05 Are these terms governed by Indian law?

06 How can I request a correction or deletion of my personal data?

07 What conduct can lead to account suspension under these terms?

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